See staff augmentation.

A subset of IT services outsourcing in which a firm contracts with a third-party services provider to perform internal business functions. BPS contracted outside a company’s country often is referred to as "offshoring." 

The application of computers and telecommunications in the context of a business or other enterprise. The Information Technology Association of America defines IT as "the study, design, development, application, implementation, support or management of computer-based information systems.” The term also can encompass such other information distribution technologies as telephones or television.

This refers to the relocation by a company of a business process from one country to another, a common practice in IT services. The use of off-shore resources is common among IT services providers.

A sales methodology that relies on sales representatives serving as trusted consultants in helping their clients devise mutually agreed, total IT solutions, rather than promoting existing offerings or supplying services through time-and-material contracts. 

A form of contract in which – in IT services – a third-party service provider supplies personnel or material, but is not directly involved in designing the solution or achieving the outcome. This often is referred to as "body shopping." (See also "time and material." )

A type of contract in which an IT services provider secures staff for a customer such that the customer assumes responsibility for directing the work and managing the staff members. The customer pays the provider for such staff time and for such staff expenses as travel and lodging. (See also "staff augmentation.")