Meet the Expert
Wes Richards
Chief Executive Officer, Farsyte
- Vice Chairman, Global Head of Technology, Media and Telecom - CTPartners
- Managing Partner & President of Leadership Services - Heidrick & Struggles
- Managing Partner - Korn Ferry
- SVP Sales - Software Publishing Corporation
- Director - IBM Channel Operations
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- All 7 Best Practices
- Pre-Meeting Discovery Process
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Sales Management - Improving Managers and Teams
Chief Executive Officer, Farsyte
Risks & Opportunities
Risks
Risks of business-as-usual sales management:
- Perpetuation of a culture that fails to leverage the talents of sales managers and sales teams to improve performance of each member of the team
- Failure to create a reliable succession plan and produce future leaders who can improve team performance
- Loss of your best people because they are not getting the opportunities and challenges they want or believe is necessary for their careers
- Missed opportunities to transform average performers into top performers through coaching and organizational change
- Competitive disadvantage in attracting talent
Opportunities
Opportunities for sales organizations that achieve behavioral change:
- Improvements that are long-term or permanent
- Focus on competencies and behaviors that create leaders and ensure succession plans
- Leveraging sales managers' skills to improve the performance of all members of the sales team, not just a few
- Improved ROI on training by building sales managers' coaching and leadership skills (The cost of training a manager is roughly the same as training a sales rep – train one manager, then let the manager train the sales reps.)
- Reduction in attrition and the revenue losses that come with it
- Competitive advantage in recruiting talent because of an organizational culture that supports employee development and career advancement opportunities
Sales Management - Improving Managers and Teams:
Risks & Opportunities
Expert Topic