Meet the Expert
Roy Little
TrustedPeer Expert, TrustedPeer, Inc.
- 40 years experience in the property casualty insurance industry, including top leadership roles at four companies: ePolicy.com, the Fireman's Fund, the Argonaut Group and Cigna.
- 10 years as president and CEO of the Insurance Educational Association, a training and development company providing professional education at all points on the underwriting and claims career path.
- As officer in charge of products at ePolicy.com. a web-based insurance broker and policy administration company, developed the industry's first fully web-based commercial package policies.
- Expertise in change management, turnarounds, financial management, business development, staff development.
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Change Management and People Development in the Property Casualty Insurance Industry
TrustedPeer Expert, TrustedPeer, Inc.
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Create an active, engaged and empowered HR staff.
Make sure there are open communications, especially "no recrimination" feedback loops.
Develop meaningful plans cleansed of buzzwords and heavy on metrics.
Secure a commitment to agreed timetables for execution and data support.
Select leaders carefully – make sure there are multiple nominees and reviewers.
Offer extra support for untested leaders with high potential.
Assure there is flexibility in resource allocation, both with people and money.
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Best practices today.
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Change Management and People Development in the Property Casualty Insurance Industry:
Best Practices
Expert Topic