Meet the Expert
Helen Corey
Principal, London Bridge Consulting
- Senior Executive with a track record of delivering sustainable revenue growth, restructuring businesses and driving performance evolution – in P&L and functional leadership roles, as an Interim Executive, and as an NED (Non-Executive Director) and Advisor.
- Expertise in turnaround, restructure, change, risk, strategy, and governance.
- Industry experience in Retail & Commercial Banking, Global Standards, Risk, Insurance, Real Estate, Hi-Tech and Social Media.
Meeting Packages from $400
Your Meeting Package Includes:
- All 7 Best Practices
- Pre-Meeting Discovery Process
- One-on-One Call with Expert
- Meeting Summary Report
- Post-Meeting Engagement
Business Transformation in Financial Services
Principal, London Bridge Consulting
Defined Terms
- "Broken windows"
- The "broken windows" theory of social order says that if you live in a neighborhood and a window gets broken and someone doesn't take a level of effort to get that repaired reasonably soon, then you will find, more than likely, that there will be more broken windows in that neighborhood faster. In a business context, just as the broken window needs to be repaired, problem employees need to be removed before they breed more problems.
- "Hero" employees
- The "hero" people in your organization are the ones who everyone goes to for help, advice, or to simply get things done. Those are the type of people who you want managing a transformation.
- Restructuring
- Transformation is the most complex type of improvement in an organization, changing all aspects of the business. By contrast, a restructuring is more of a turnaround of the business, or a division, or a product.
- Scope
- Too often companies launch the transformation process without setting a scope that's actually achievable. There's a vision, and a strategy about what's to be done, but the scope of work needs to be something that can be delivered. Without a complete understanding of what that scope is, you will spend a lot of money, you will spend a lot of time, and you will spend a lot of resources because there's nothing to measure whether you're within the scope of the transformation project.
- Transformational change
- Transformation is the most complex type of improvement in an organization. It cuts across every part of the organization – the business units, the geographies and the functions. It changes all aspects of the business: your process, your practice, your people, your organization, your technology, your financials.
Business Transformation in Financial Services:
Defined Terms
Expert Topic