The property and casualty insurance industry has been shaken to its roots by the Great Recession.
Companies hoping to make a full recovery need to follow best practices for developing their workforces and implementing innovations.
To emerge from a competitive and undifferentiated marketplace, a successful property and casualty company must find ways to innovate through careful cultivation of a new generation of industry leaders.
The approach most likely to succeed involves training and then supporting emerging company leaders.
Companies hoping to make a full recovery need to follow best practices for developing their workforces and implementing innovations.
To emerge from a competitive and undifferentiated marketplace, a successful property and casualty company must find ways to innovate through careful cultivation of a new generation of industry leaders.
The approach most likely to succeed involves training and then supporting emerging company leaders.
Meet the
Expert
Roy Little
TrustedPeer Expert, TrustedPeer, Inc.
San Francisco, CA
- English
About Roy
- 40 years experience in the property casualty insurance industry, including top leadership roles at four companies: ePolicy.com, the Fireman's Fund, the Argonaut Group and Cigna.
- 10 years as president and CEO of the Insurance Educational Association, a training and development company providing professional education at all points on the underwriting and claims career path.
- As officer in charge of products at ePolicy.com. a web-based insurance broker and policy administration company, developed the industry's first fully web-based commercial package policies.
- Expertise in change management, turnarounds, financial management, business development, staff development.
Experience
President and CEO
•
Insurance Educational Association
Mar, 2005
—
Dec, 2014
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Responsible for operational and strategic management, curriculum development, strategic partnering, providing subject matter expertise.
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Developed a suite of more than 20 online claims and product/risk management courses. The portfolio was later sold to a major content provider for a significant multiple to cost.
President
•
Frye Claims Consultants
Jul, 2004
—
Mar, 2005
- This independent claims adjusting and consulting company focuses on California claims submitted by national insurers and self-insured corporations. Major claims lines are property, liability, automobile and workers' compensation.
Vice President - Insurance Practice
•
ePolicy.com
2000
—
2004
- Subject matter expert and lead consultant for this web-based policy administration systems company.
Senior Vice President
•
Fireman's Fund Insurance Company
1989
—
2000
- As chief financial officer and head of a newly-minted small commercial division, implemented new underwriting and agent interface systems on an incremental improvement basis, earning upload company of the year honors from ACORD corporation.
- Doubled revenue in 4 years and won top profit center award (1995-2000).
- Regional executive for Northern California and Hawaii (1992-1995).
Vice President and Treasurer
•
Argonaut Group
1986
—
1988
- As chief financial officer, took insurance company public in spinoff from Teledyne Corporation.
Chief Financial Officer - International Division
•
Cigna Property Casualty
1974
—
1986
- Started as treasury analyst and rose to CFO-International.
- Led financial team in acquisition of major competitor and establishment of $1 billion international insurance company (now part of ACE Insurance).
Captain
•
US Air Force
1969
—
1974
Aircraft Commander, C-141 global airlift
Education
Southern Illinois University
MBA, Business Administration, 1973
Cornell University
BA, English Language and Literature/Letters, 1969
Academic Honors
Cum LaudeAwards
- J.B. Levinson Award: Presented annually to the top-performing profit center in Fireman's Fund's commercial division.
Boards
- Insurance Educational Association, 2005-2014
- National Automobile Club, 1992-1994
- California Department of Insurance Curriculum Board, 2005-2014
Committees
- Insurance Industry Charitable Foundation/CAPP. Moderator of annual education forum, 2006-2015. All proceeds go to child abuse prevention organizations.
Keynote Speeches
- "Professional Education Needs and Solutions," delivered to Shanghai Free Trade Zone Insurers through Shanghai Finance University. Shanghai China, November 2013.
Packages with Roy starting from $500
Your Expert Package Includes:
Best Practices
Access to ALL Best Practices authored by TrustedPeer
Expert Roy Little on this topic.
Pre-Meeting Discovery Process
Review and analysis of your issue with pre-meeting discovery questions by Roy, followed by
a 30- or 60-minute one-on-one call.
Sample
One+-on-One Call
Your (+colleagues) meeting is directed and focused from the first minute.
Meeting Summary Report
After your call, Roy completes a Meeting Summary Report to provide you with the
session’s discussion topics, analysis, assessment and recommendations for next steps.
Sample
Post-Meeting Engagement
After your meeting, continue your relationship with Roy
on your own, or with TrustedPeer’s support.